Frequently asked questions
MOQ, OEM, samples, lead time, packing and shipping — the questions buyers ask before their first order. Anything missing? Send it to us directly.
Ordering & MOQ
What is your minimum order quantity?
OEM and private-label runs start at 100 sets. Stock items can be ordered in smaller quantities — the MOQ for each item is shown on its product page.
Can I combine several items in one order?
Yes. List the items and quantities in your enquiry, and we confirm the packing plan and totals in the quotation.
Do you sell to consumers or retail buyers?
No. We are a B2B manufacturer supplying furniture makers, shopfitters, joineries, wholesalers and retail chains.
OEM & customisation
Can you manufacture to our drawing or sample?
Yes. Send a drawing, a sample photo or an existing part number. We produce to your dimensions and finish, and confirm the specification in the quotation.
Can you match a part we are already buying?
Usually, yes. Send the dimensions, finish and a photo — or the part itself. We evaluate it and reply with the closest match and a price.
Do you offer private label and custom packing?
Yes. Logo, finish, retail-ready or bulk packing, and carton marking are handled in-house from 100 sets.
Quotation & lead time
How fast will I get a quotation?
Within 24 hours on business days. Include the item, quantity, finish and destination port so the quote covers freight terms too.
What should my enquiry include?
The item (or drawing), estimated quantity, finish, packing preference and destination port. The more complete the enquiry, the more exact the first quotation.
What is the lead time?
Lead time depends on the item, quantity and finish, and is confirmed in the quotation. Repeat orders against an approved sample are scheduled faster.
Packing, shipping & documents
How are the products packed?
Standard export cartons for bulk orders, or retail-ready and private-label packing where agreed. Carton marking follows your instructions.
Where do you ship from?
Production and export are handled in Foshan, Guangdong, China. The shipping port and freight terms are confirmed in the quotation.
Do you provide export documents?
Yes. Export documentation is prepared for every shipment; the exact document set is confirmed with the order.
Ask us directly
Send your question — or your full requirements list — and get a reply within 24 hours.